A.M Motors Pattambi, Kerala
Pathetic serivce provided at your workshop Pattambi

Sir,

This is to inform you that iam owing a maruti esteem model 95 using in Kerala, and iam very pleased with its performance. But few days’ back it was break down and since I thought of getting it repaired at one of your authorized dealers in kerala named A.M Motors Pattambi.

Here the problem arisen as it took near about one and a half month to get the delivery and that too I haven’t pressurized anybody at the workshop for fast delivery but I felt really bad and very upset to see the condition of the car. Even after keeping it there for more than a month then too its condition was worse than bad, not only I have made full payment of Rs.23000.I really felt very-very bad. I never expected such a work at your authorized workshop.

After ward next day I went there to show the condition but I got the reply that they don’t have the complaint part in there stock. Then I asked to check the lights as because there is only one point working I mean the bright one only, and hence it is causing trouble while driving, then they replied as to change the combination switch which I thought at that time to change but due to lack of time I thought of changing it the very next day.

Next day I took the car to one of my known mechanic and just asked for a check, I also told him the lights then he checked and said the problem is with the resister and we can change it and cost only Rs170 where as I have to pay near about Rs.1500 to Rs.2000 for the same problem at your workshop.

Sir, here I felt like complain it to some concerned authorities, and in a hope that you will look into this matter because I am using this car for a decade and have full faith and trust, not only this I was just thinking of changing it with the new SX 4 of the same brand but I now has to think of it once more.

I am not blaming about the car but the type of service I was expecting is below of what I get in any local workshop.

Sir, its my humble request to you that you must see into this matter.

Iam sending a copy of this to other concerned authorities also.

Thanking You,

Yours Truly

Shaji Nair

Sales Manager

Bajaj Allianz LIC Ltd.

Pattambi Area Office.

Mob: 919946204141

Company: A.M Motors Pattambi, Kerala
Country: India

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