Andhra bank atm
MONEY NOT GOT BY ATM TRANSACTION BUT DEBITTED FROM ACCOUNT

I went to withdraw Rupees Fifteen Thousand (Rs.15000) from Andhra Bank ATM situated at Sector 10 Dwarka New Delhi 110075 at aprox 1:15 P.M. on 9th February

While I inserted my ATM card, typed four digit pin, and Filled Amount Rupees Fifteen Thousand (Rs.15000) the Machine showed the massage like “PLEASE WAIT …YOUR TRANSACTION IS IN PROCESS “ but after some time i was asked to fill the Amount for Withdrawal on screen instead of deliver the Amount filled already. Now I filled Rs 15000 again as my ATM card was inside the Machine, but the Machine did not deliver the Amount and this time the massage was containing keywords “Timed Out”. Machine ejected my Card without any statement slip although I had requested for slip.

After that I contacted to the branch manager Andhra Bank Dwarka Sector 10. He told me that The Amount of Rupees 15000/ has been debited form my account. He advised me to write an application so that he can forward to Bank Head Office ATM Branch for necessary correction. But till today the amount could not reach back to my bank account. The Branch manager says everytime that it will be corrected by head office.

Now what can i do?? kindly please advise anybody.

rana_57@yahoo.com

Company: Andhra bank atm
Country: India

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