Andhra Bank
Debit cum ATM Card

Dear Sir/Madam,

I hold a account with Andhra Bank, Jubilee Hills Branch, Hyderabad.

This complaint is in regard to the wrong debit of Rs 11000/- from my account. On 4th of Aug i have deposited 11000/-, which got credited on 8th of Aug. On 9th when i tried to withdraw some amount from ATM service, but i could not because of some error. I tried repeatedly on the same day but couldn't get the money.

When approached Andhra Bank regarding this, they provided with the statement which is not at all clear.

My Account shows a debit of 10000/- and 720/- etc... on 10th of Aug. When questioned bank to give clarity on that, they said they will not be able to give the transaction details. As have not used the card for these transactions but still a debit from my account.

As i have not used my card for the transaction made, asked for assistance from bank they are not clear and not taking the case very seriously. Concerned Bank is not tracking and taking any kind of ownership on this case. Its not the matter of 10000/- but the trust and faith we have today on bank is null. What if had a lackh of Rs in my account, i'm sure would have faced the same problem.

Require your help in this case to investigate further. We have got the transaction details for the same.

Company: Andhra Bank
Country: India

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