Andrew Noronha
Irritation Caused by the ICICI Call Centre Staff

Name: Andrew Linis Noronha

As per my name mentioned above, I am Andrew the Manager (Operations) for The Best Western Marickar Hotels & Suites-Cochin. Its been almost a year since i keep receiving calls from saying its from the ICICI call centre in Mumbai asking for someone named Mr. Pranav. To this I have keep repeating that this number (9895 756756) is mine and for the passed 4years remain the same. But then they stopped calling me, but instead started irritating me by giving atleast 8 to 10 missed calls daily. This went on and then suddenly stopped one fine morning. Now after quite some time the same thing has started once again and i keep telling them the same. I wish to ask a Bank Company as The ICICI, HAVE YOU LOST CONTROL OVER YOUR STAFF? I do not know where exactly i place a complaint. Unfortunately I own a account in your bank as well for which i regret. Looks like there is no one monitoring the staff act and they are just left loose. At this status the future is at stake. Really sorry to have said this but this is the fact. For your assurance the calls have come from the numbers mentioned below.

02266734901

02240698300

The staff who spoke to me today was Ms. Rekha, Mr. Raj and this happened between 10am and 1pm on date.

Company: Andrew Noronha
Country: India

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