Ap28z6540
Apsrtc driver abusing

Dear sir,

I just commuted (with a bus pass), from survey of india to j.b.s on a bus Number AP 28 Z 6540, of ibrahimpatnam bus depot at 7.15 a.m. today, the 22nd june; Just after starting from survey of india Bus stop, the driver was yelling at a old woman who is suffering form leg pain to get inside, though there was no way the innocent old woman could move anymore, and he addressed her in slang Telugu, beginning with "Neeyamma... langedana".

Upon the woman reminding him to watch his words, he became even more aggressive and snarled at her thus, "Why should I respect you or your mother? Go tell your husband that I abused your mother. I'll see what happens.." and concluded by pronouncing, "Neeyamma... langedana" even more aggressively, as though challenging everyone. It was so embarrassing for all the commuters who could witness his verbal discharge and everyone was shocked at this verbal assault.

How could the driver address a passenger in such an unethical manner? Where the other companies are careful enough to guard their relationships with the customers, how is APSRTC able to allow its employees to successfully humiliate the passengers? I mean, is it not a basic etiquette of an employee to have a discipline in his speech? Would the APSRTC stay mute to customer complaints and plight? How is this incident justified?

Company: Ap28z6540
Country: India
State: Andhra Pradesh
City: Rangareddy

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