Apollo Sindhoori Trading account
Excessive hidden charges, bad customer support
- 08-09-2009
- 203
I opened a trading account with apollo sindhoori in May with hope of getting a better brokerage and service. At the time of opening the account the Apollo sindhoori executive mentioned that there would be no hidden charges and AMC of 1re per day charge if I hold any stock in my DP or take delivery of the stock. The first month went on fine with no hidden charges and good support. As time progressed apollo sindhoori has started charging various hidden charges under the head DP Inst charges every month.
For Eg:
1) DP Inst. Charges - BOS
2) DPDEBIT
3) DP Inst. Charges - BOS-Demat Bills Charged to
Clients
When I called my RM or customer care they dont have any clue why these charges are being deducted. Everytime I call, they give me very unsatisfactory response or say that they will call me back after enquiring with their head office and never call me back.
Every month I see a new type of deduction and new hidden charges being applied. The very reason I opened an account with apollo sindhoori is low brokerage and assurances from their executive of no hidden charges.
I suggest everyone not to open an account with apollo, and also while opening an account with any brokerage house ask them in detail about the demat charges.
Company: Apollo Sindhoori Trading account
Country: India