Applied for broadband on 2nd July 2009
Interrelating with the other connections

Respected Sir,

This is to bring in your kind notice that I have applied for a broadband connection on 2nd July for which I had made my payment through cheque which is cleared.

I had closed my shop for rennovation on 31st January. I had 3 STD connection in the name of Mona Kumar numbered 4611334, 4611337 and 4611338. For the disconnection I had submitted my application to Mrs Anchal on 4th February. There was some amount outstanding towards that numbers. I had paid security of Rs 3500 at the the time of installation and all the installation charges were paid by me in the bills. Further I humbly requested your staff that kindly make adjustments of my outstandings in the security with your company.

Now when I had paid Rs. 1000 regarding new broadband connection, they are inter mingling this connection with the previous issues which is not fair.

Now they are denying me of the broadband connection as they are forcing me to pay the outstandings and they are now saying that our computers do not reflect any security. Kindly consider my complaint as where my security is gone.

Your staff is harrassing me. Will I get justice or shall I feel cheated by your staff. There are numerous other complaints but I think it won't do any good. I have been insulted by your staff many a times.

PRIVATE SECTOR was set to provide better service as government departments lacked this, but to my astonishment, staff of private sector is getting even worse in their dealings.

I don't know whether this compliant of mine will be dealt with, but when some of your personnal tries to go in the depth, you will have to sack many of your employees

Hope to get justice.

Thanking you,

Sincerely yours,

Sanjiv Kumar

90 - New Radio Colony,

Near B.M.C. Chowk, Jalandhar.

Mobile No. 98155 80354

Company: Applied for broadband on 2nd July 2009
Country: India

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