APSRTC
Change of bus platform without notification

I was suppose to travel from bangalore to Nandyala on 04/12 at 21:15 hrs frm service number: 6456. On my ticket no: 975880/OE55035, Plateform Number is mentioned as: 15. I was waiting there till 21:20 hrs. And when i did not find the bus, I went to the enquiry. To my surprise and dismay i have been told to go to platform no: 25 which was nearly on the other end of bus stand. When i reached there i learnt that bus had already left.

1. It is necessary that proper information is mentioned on the ticket.

2. The amount of ticket i.e. Rs. 256 should be refunded to me.

3. i have suffered mental agony, i should be compensated with atleast Rs. 1000/- which should be deducted from the salary of the person who is responsible for this mess.

4. Further, pls update the systems before making any changes in the schedule.

5. When u take in the personal details like Ph no and address then why dnt You make proper use of it by informing the customers.

Company: APSRTC
Country: India

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