APSRTC
Misbehaviour and overcharging by bus conducto

Dear Sir,

I, Victor Mukherjee, working in the legal department of Dr. Reddy’s Laboratories, Ameerpet, Hyderabad commute every day between Ranigunj (the place where I stay) and my office at Ameerpet, Hyderabad. Today, i.e. on 30/06 I took 45 no. bus (Metro Express bearing no-AP11Z3063) from Ranijung at around 08:45 am. I know for a fact that the fare for travelling from Ranigunj to Ameerpet in a Metro Express bus is Rs. 5, but the conductor demanded 6 rupees. I told him that it is not the correct fare but he was not willing to listen to me. Then I asked him to show me the fare chart but he rudely and in an atrocious manner told me that I being a passenger don’t have the right to see the fare chart. Such an incident is a shame for the State Government and shows the kind of people they recruit for discharging services. This is also against consumer. This is a kind of cheating. The way the conductors behave in State buses in Hyderabad seems to suggest that they are the owners of the bus and that it is their inherited property. It is high time that steps are taken by concerned authority to prevent such things from happening

Company: APSRTC
Country: India

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