APSRTC
Frequent bus failure in-mid of journey

APSRTC Garuda bus service from Karimnagar to Bangalore has become worst now-a-days.

In last 1 month, bus has failed more than a couple of times because of which many passengers invcluding me has to suffer a lot (waiting on roads for bus replacement for 4-5 hours, and replacement bus is an ordinary bus for Garuda, We have to fight to get refund, and also to get right amount of refund) apart from this we have lost our one day salary as we were not able to go to offices (since reached bangalore at 2pm).

All this is because of teh communication gap between the employees of APSRTC. Everyone is pointing the fingers at the others, nobody is ready to take responsibility. Tried all the possibler contact but nobody responded. And at one point we were asked to go to Karimnagar depot from Bangalore to collect the refund (amazingly!!!).

I'm one of the regular passengers of thisbus and I have never reached to my destination even a single time.

So we have decided not to use this services (service No's 7079 and 7080) again.

We also advise others not to use this if you want to do a comfortable journey. Its preferable only if you w3ant to travel from Bangalore to Karimnagar for more than 20 hours.

Company: APSRTC
Country: India

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