APSRTC
Seat wet, without push back and bent to the right side also windows are jammed

A Journey - A struggle

Where - On board a Super Luxury bus with the service number 5087 from Nellore to Bangalore.

When - On the cursed night of 24th March

I boarded a Super Luxury bus, in Nellore at 8pm on 24 March. The bus was bound to Bangalore. My endless struggle started when I sat in the seat no. 28 which was reserved to me.

The seat had been damp, without push back and also it was bent towards one side.

The struggle

1. On finding the seat in a pitiable condition I promptly informed the conductor. The conductor promptly asked me to meet Depot Supervisor.

2. I met Depot Supervisor with a little difficuly and he directed me to sit in seat no. 8. At the back of my ticket he wrote 8 and put his initials.

3. I found the seat beside me alloted to a girl. Both she and I didn't want to sit beside each other for the journey and so I had to move out of the seat.

4. Again I approached the conductor and he made me sit in seat no.12 with a little difficulty.

5. Then almost 6 co-passengers complained about seats being wet.

6. The Funniest eposide is now, the conductor replied to them cooly that 13 seats are in bad condition and adjusted the passengers in the best possible way that permitted him. Also he requested the passengers not to complain about further dampness if there is a rain on the way. All the passengers shouted in protest. To this the conductor replied that Iam a labourer in the APSRTC, I bring whichever bus given to me. The maintenance of the bus is beyond my hands.

7. The next eposide is painful. An unlucky passenger boarded the bus in Chittoor and complained about the damp seats. The conductor asked him to put a towel on the seat and sit on it. The angry passenger replied saying what your department is doing? let them place a towel or whatever. The bus stopped there for half an hour until the issue was resolved.

Here, who should be held responsible for the trouble? The person who forgot to do his job was sleeping soundly in his bed whereas, both the passengers and the conductor bore the brunt of the bad maintenance of the bus.

The hoarding on this Super Luxury(?), Increase mileage and occupancy was poking fun at us. The authorities who hung this hoarding happily forgot that their responsibility in maintaining the bus in a good condition. They left the driver conductor and the passengers to their destitute and left happily for their homes for they day thinking that their job is done(?).

I request the authorities to take strict action against the person responsible for this inconvenience.

Company: APSRTC
Country: India

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