TATA Indicom
Unfair tactics of Tata Tele Services to charge innocent customers with incorrect bills

Mobile Phones

Hi,

I had registered for two postpaid connections of TATA Indicom from Thiruvananthapuram, Kerala for two months that is from Dec to Feb. The two numbers that were registered to me were 9249510551 and 9249510550. I had paid all my bills for the two months of usage and had asked the service provider for termination of services for these numbers since I was relocating to Bangalore. However, after about 6 months, I got a bill for one of the numbers from Tata Tele Services that I had dues on my cell phone and I had to pay a penalty on avoiding which I would be liable to prosecution by law. Since I did not want to go through the hassles of courts, I paid the bill and again disconnected the number for which I had recieved the bill.

Now after 2 years of no communication, an advocate representing Tata tele services has again sent me a notice stating that I have pending dues on both the above mentioned numbers and I need to pay up. I do not even have the reciepts of my payment since this incident was 2 years back and there was no communication whatsoever about any dues all this long. I myself work for a company (TCS) from the Tata group and this kind of money extracting process from innocent customers is totally uncalled for especially when it comes from such a reputed company like Tata. This should be immediately put to stop and there is abosolutely no logic for these kinds of bils out of the blue.

I hope that my grievance is resolved and I hope that it helps in avoiding such incidents for other customers

Regards,

Nitin


Company: TATA Indicom
Country: India
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