Vodafone
UNNECESSARY CHARGES ON BILL

I am Ankit Gupta, mobile no.9711192965, vodafone postpaid customer. I had been given a special benefit of "One Vodafone Number free calling on for 3 months" from Vodafone Store Model town, Delhi as on 14th April. As per my last Bills of the month April and May I had been charged @20 paisa/min for the outgoing calls on that number i.e Rs.112.40 and Rs.595.60 resp. No action is taken as per my complaints and requests by Vodafone care and Vodafone Store Model Town, Delhi till date. And this problem will also be reflected on my next month Bill of June. The service request number 170223376 is given by Vodafone care as on june 4th.

The customer care executives in Vodafone Store, model town Delhi, treated me very badly. They totally back-step from their words and the way of talking is also unprofessional. Ms. Nishtha wason is the concern person at the Vodafone Store Model Town, Delhi to whom i had been talked. She clearly warn me for complaining anywhere and is refused to waive off these unnecessary charges levied on my bill. This is totally inconvenience of services by the Vodafone Store Model town, Delhi. I have been mentally harassed by the Vodafone Company from last two months.

So, please kindly take some action and waive off the charges.

Company: Vodafone
Country: India

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