Vodafone
Unauthorized Deduction

Hi,

I am a pre-paid customer of Vodafone.

I would like to highlight this issue with you. I have requested to put my number in DND list and I got confirmtion through mail that it has been activated. But still after two months of its activation I am getting all the promotional marketing calls and sms. Can you please look into this matter as your customer service executives are very rude, they do not talk to pre-paid customers properly. And after talking to the I also do not receive the message, which I supposed to receive after taking to any customer care executive. There is one more issue that Vodafone is diducting Rs 30 monthly from my account without my consent. I will request you to please look into this matter very seriously.

I hope for your reply very soon, else I need to re-think to continue my service with Vodafonbe or not.

Regards,

Shashi

Company: Vodafone
Country: India

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