Airtel
Friends chat activated without consent

Airtel is truly becoming a thief.

On 26 Dec I received a message stating Airtel Friends chat is activated on my number. Rs 30/month is also charged from my balance.

It also stated that to cancel subscription call 543216. I called this number (which is not toll free. you are charged for calling on this number.) but was unable to find how to unsubscribe.

Then I called 121 and the customer care told me that I subscribed to this service by calling 543216. That idiot did not understand that I called 543216 in because I wanted to unsubscribe as the service was activated without my request.

Also they are unwilling to return my Rs 30.

I hope TRAI takes notice of such malpractices of Airtel. What a thief company.

9910059759 / myaccount2k4@yahoo.com

Company: Airtel
Country: India

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