Reliance Mobile
Activation of add on without consent

My name is Robin. My reliance mobile number is 9310270808.

I am using this number from last couple of years. From last 5 months company is charging me money for additional add on. This add on was activated without my consent. I noticed the difference in bill last month when I got my bill. Then and there I call the customer care and deactivated that add on. They promised that I will not be charged in next bill but I recently got my bill. I am again charged, when asked from customer care, they replied that pack was deactivated after the date of activation and I wont see the difference from next month.

This is very frustrating. I already paid amount for that add on that I never activated and when I am trying to de activate, the company is not allowing me to do so. Giving senseless answers and customer care is also not cooperating.

Company: Reliance Mobile
Country: India

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