Tatadocom.com
Un-authorized deduction of balance

I used tatadocom 2g net about 2 hours duration on 05.08.2013 morning from my number : 8792676599 and at that time I have Rs. 469.81 in my main account. When I confirmed the main account on the same day at 0935 hours I was surprised to see that only Rs. 1.51 was left in main account. I tried to contact the customer care number 121 but the call could not be received by them. Then I contacted with my another tata docomo number and the representative told the deduction was correct but could not tell my how much data I have used on 05.08.2013 morning. Can a customer use 468 MB of data in two hours @ the rate 10 paisa per 10 KB moreover the speed of 2g in my village is maximum 3-5 KB. Now they are not lifting of my calls from any of the number.

Praveen Kumar
number : 8792676599

Company: Tatadocom.com
Country: India
State: Karnataka
City: Belgaum

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