Bennett, Coleman & Co. Ltd. Mumbai
Non delivery of free gift on Subscription

I have subscribed "TOP GEAR" Megazine in May and made the payment on line. At the time of Subscription they promised to send 10 DVD free. My Subscription No. BP:28569075. They send me my first issue of August where as the Subscription started from July. I have made following complaint for non receipt of July Issue and 10 DVD but till today they are making only promises :

05.08.2011 - Mr. Surendra, 24.08.2011 - Mr. Surendra, 13.09.2011 - Ms. Sheetal, 12.10.2011 - Ms. Shalaka, 02.12.2011 - Ms. Ankita, 22.12.2011 - Ms. Ankita, 23.12.2011 - Ms. Ankita, 28.12.2011 - Ms. Shalaka.

I have also sent email on CRM.MUMBAI@TIMESGROUP.COM ON 02.12.2011 & 22.12.2011.

All above complaint were lodged on 022-39898090.

Each time they said that I will get the things within 48 hours and their senior executiv Ms. Pratiksha will talk to me. Till today neither they deliver their promise not their executive Ms. Pratiksha has courtsey to call me and say sorry.

Thanx & Regards.

Ambreen Abbasi

9820221384

Company: Bennett, Coleman & Co. Ltd. Mumbai
Country: India
State: Maharashtra
City: Mumbai Suburban

  <     >