The Hindu daily newspaper
Irregular supply of newspaper

I have recently subscribed "The Hindu" newspaper on a daily basis. The subscription offer stated that the customer would receive 180 issues for 180 days by paying Rs.180 directly from the Hindu office by their agents. Accordingly, we must start receiving the newspaper from April first before six O' clock everyday in the morning as agreed by their agent. But the newspaper was not delivered to us for the first four days. When I contacted the Hindu office, the newspaper delivery started with some hiccups early and at about eight in the morning. Later, vexed by the service, I contacted the office and asked to stop the newspaper and send their concerned person to give our money back depending upon the number of issues given to us. I was promised that their person would surely come in touch with me by Monday (28/04). But no one has contacted us uptil now (Saturday -- 03/05). The irregular supply of newspaper has been continuing to date. I am very frustrated with the Customer Care of The Hindu newspaper and therefore demand a full refund of my money, i.e, Rs.180.

The book order number is 0404666.

Company: The Hindu daily newspaper
Country: India

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