DNA newspaper Complaints
No newspaper after subscription

I subscribed to the newspaper for Rs. 449. The executive promised to get the newspaper delivered from 1st Apr. (Fools Day - I should have realised here itself ;) )

The newspaper never came, finally after calling this guy several times, and following up with the local vendor I managed to get the newspaper on 5th Apr.

Phew! But that was not all, suddenly the newspaper stopped from 14th May. Now the real story begins, I called the local vendor several times, but he did not respond to the calls, then the executive who took the money. He asked me to find another vendor and get the newspaper from the new vendor.

I sent an email to the email id given on the subscription receipt, it bounced back (Wonder how could there be printing mistakes). I got the valid email id from the newspapers website, but no response.

Then, I called on the phone no. mentioned on the receipt, the lady on the phone promised to resolve the matter by the end of the day and get back to me. I waited 2 more days, and called back on the same no., and I was promised that the newspaper will be delivered from the next day. Also, the coupon booklet will be delivered soon.

Moral of the story - Nice job. Make money even if your product doesn't sell, by giving out fake subscription schemes.

Company: DNA newspaper Complaints
Country: India
State: Maharashtra
City: Mumbai City

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