Bharat Petroleum Corpn
Late Gas delivery and misbehave

Dear Sir,

I am your gas consumer of bharat petroleum connection no. K-34199 in the name of Rajiv Kr. Agrawal, C-2/306, Gulmohar Enclave, Rakesh Marg, Ghaziabad. My connection is registered with M/s Kamla Gas Service, Nehru Nagar, Ghaziabad. This dealer is always supplying gas after 5 to 15 days of booking after repeated request on telephone and visiting their place, for example I have booked the gas on 21 Dec but they supplied on 05 Jan and then booked on 29 Jan but supplied on 3 Feb. Every time they are telling that the consumer has to take delivery from their godown and if the troubled customer is visiting their godown they are telling come after 2 days but they are showing all the deliver from their staff after charging the delivery charges because the troubled customer has no option to pay the full money for cooking their food. They are entertaining the booking only after 21 days of supply of the previous cylinder. In this way a cylinder is given to the consumer after 30 to 40days which leads to unfair means for which if a person is giving Rs 100/ per cylinder extra they are giving the gas without booking. After all the discrepancies the person attending the phone and customer is always talking in a abusing manner and in such a manner that he is supreme and the person before him is none a person. So you are requested to please take action and examine the record that whether they are supplying the gas to the consumer after recording on the consumer card or not. and also please take action regarding behavior of the dealer to the consumer.

Your sad customer

Rajiv Kr. Agrawal,

Ph 9412131038

rajivji07@gmail.com

Company: Bharat Petroleum Corpn
Country: India
State: Uttar Pradesh
City: Ghaziabad

  <     >