Bluedart
Non delivery of passport and fake promises

I was supposed to receive my passport on 3rd July which didnt get delivered. Then I was told it will be delivered on Monday morning and the delivery guy reaches my office at 430pm when I am not around and refused to deliver the packet. Then after speaking to me over the phone he promised to deliver it at 9am the next morning. And i reach my office at 9am and the guy is not here.

I call the so called customer "care" executives sitting at the office who tell me that i have told lies and the packet will be delivered not before 3pm.

I cannot be waiting in the office just to receive the packet.

This is disgusting. Your services are extremely painful. There is no customer sensitivity.

Customer care executives are good for nothing. Instead of helping they tell lies and try to confuse the customer with their fake promises.

I am sick of the services Blue Dart provides.

Maria Masoodi

Company: Bluedart
Country: India
State: Haryana
City: Gurgaon

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