BMTC Volvo Bus Service
Conductor charging for extra Fare

Sir/Mam,

I have been travelling on a regular basis on BMTC Volvo bus services. Last week on 11 Jan i boarded a VOLVO bus from BELANDUR CENTRAL to HSR Appartment. The normal fare for this route is 20 rupees max. When i asked the conductor for Ticket, he Charged me 30 rupees. I told him that the fare is 20 ruppees, so please generate the ticket first so that i can see the fare before i Pay you. He first argued with me saying that ' Would you take the ticket or u cna get down', that was really rude. Once he generated the ticket it was from ' BELANDUR ' to ' BTM UDUPI' which is the Next to Next stop, and hence the ticket generated was of 30 Rs. When i told him that BTM Ududpi is not my stop, please give me a ticket till HSR Appartment, he argued saying its all the same from HSR to BTM UDUPI, this was completely wrong. When I objected him, he asked me to get down. I then took the ticket paying him 30 Rs, so that i have a proof when i file the complaint

BUS Number &--gt; 500 KG4 [ ITPL to HOTTIGERE]

11/01

18:50 p.m

Bus number &--gt; KA 01 FA 431

Kindly look into this matter. I had seen the Conductor talking to other passengers on few occasions, but when he behave din this manner it was wrong it shouldn't be tolerated. Please let me know what actions can be taken, so that they don't expolit there post.

thanks

Dipamjyoti

dipam_mishra@yahoo.co.in

Company: BMTC Volvo Bus Service
Country: India
State: Karnataka

  <     >