Chennai RPO
Minor Passport delay for 4.5 months

We have applied passport for our minor daughter on Feb 7 in regular mode. It is almost 4.5 months and still we didn't receive the passport. I have bunked the office (Bearing loss of pay) visited 5 times and every time, i was standing in a status enquiry queue for nearly 2 hours. After meeting APO II in the third visit, she told that passport will be dispatched in 15 days, as there is no issue with our file. As we didnt receive in the time limit specified by them, again visited the APO II, after 2 hours wait in queue, He asked to come back at 4 PM to verify the file of us. But he could not get our file from the corresponding section till 5. 30 PM. I have approached the section officer because of the RPO interference in this issue, he told that the passport will be delivered in 10 days. But till now i didn't receive it. Because of my daughter's passport delay, i am keep on delaying my onsite visits for every day. And we have frustrated a lot. What these people exactly expect from us. If they are capable of delivering a tatkal passport even in 3 days, What else stops them to process a minor passport which does not required police verification report.

As my spouse resides abroad, we are planning to travel as early as possible.

Really i feel frustrated of going to chennai rpo again to know the status of the passport.

It would be great if some one could help us to resolve this.

Company: Chennai RPO
Country: India
State: Tamil Nadu
City: Chennai

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