DEAR SIR,
NON DELIVERY OF LPG GAS BEYOND 25 DAYS OF BOOKING
PROBLEM at HImanshu Gas servisce, Indane dealer at Gorakhpur UP
My consumer no. HGS-19054 and being customer since 11 years and I am a resident of 650-A, SHIV NAGAR, PACHPEDWA, BEHIND ALUMINUM FACTORY, BASHARATPUR, GORAKHPUR-273004 (My cell No. is 9450966401) M/s HImanshu Gas servisceGauri Enterprises (Indane Gas) is the distributor for my connection. When ever I am booking gas after 21 days, they are not delivering the cylinder even in a month and compell to make complaints at agency every time. If i am trying to contact the said agency the phone remains busy and many time they have a endless hold. I have been trying for more than 20 days) over phone continously for booking the gas cylinder. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them (0551-2378868) is not answaring. Again the gas has not been delivered booked on 03.1.2010 till 21.01.2010. when i complained to local Indian oil marketing manager Mr Sameer Shukla on his mobile no 9415019174. He is not taking the calls and even on sometime feel helpless. The gas agency is the only agency in Gorakhpur whose customers are facing the problems. Thids agency belongs to Shri Mahabir Prasad Congress leader and ex cabinet minister. So they are treating the consumers like Hooligoons and the people working there are every time drunk even its manager mr Anil singh is behaving like a local goonda. Some time i measured the cylinder at my own measurement and found the gas short in 3kg to 5kg in each cylinder.
Kindly look into the matter and ask the distributor to set his system right by delivering gas within 7 days of booking and ensure gas cylinder after 21 days and have some acknoledgement system to overcome this situation.
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