Indian oil coporation
Excess fare demanding

Sir,

I am a 72 years old senior citizen and i am a consumer of M/s. Rajesh Gas Agency, Madhavarm, Chennai-600 060, Tamilnadu and my consumer no. is 26651. I had booked a cylinder on 15.11.2011 and after 21 days i.e on 6.12. i was told that it will take another 15 days to deliver the cylinder. Finally, after calling the agency over phone 5 times on 22.12.2011 and attending in person 5 times, the cylinder was delivered the same day on 22.12.2011. The rate of the cylinder is Rs.393.55/- but the delivery man is demanding Rs.410/- an extra of Rs.16.45/-.Usually we used to give an extra Rs.10/- on the MRP of the cylinder. This demand by the delivery person is quite ridiculous and a senior citizen like me who had already suffering from the increase in cylinder rates were put to harassment by the delivery person. Almost all the delivery persons at M/s. Rajesh Gas Agency, Madhavaram, Chennai-60 were demanding the same amount at all the houses they are delivering. I request your immediate attention in this matter and put an end to this arrogant behaviour of the delivery personnel.

Thanking you,

Mrs. Vasantha Kumari.

Company: Indian oil coporation
Country: India
State: Tamil Nadu

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