Indian Passport
Complain for not getting the passport since 8months

Dear Concerned,

Introducing myself as an Indian citizen living in Dubai and got married in November.

This is in regards with a complain regarding the passport of my wife. We were looking to change the name and the religion of my wife on her passport. We've cancelled the older one and applied for the new one in Jan 13 as asked by the passport authorities.

Since then, we've waited for the verification people as on their website it was mentioned that the file is waiting for the police verification. After 5 months when my wife gone there they said that the documents are not complete and file is not processing because of that.

When asked about the status on internet, they said that it doesn't mean anything to them.

We've resubmitted the documents and verification is done in my city two months back. Now, the status showing on internet is that there are still some missing documents, asking about this status they are repeating the same thing that they don't know anything about internet.

BUT PHYSICALLY WHEN SHE GONE THERE AND CHECK, THE FILE FOR HER PASSPORT IS LOST FROM PASSPORT OFFICE AND THE GUYS ARE ASKING TO RESUBMIT A NEW FORM.

REALLY FED UP WITH THEIR ANSWERS.

Please let me know what is the best step should I take.

Kindly look into the matter soon.

PLEASE REVERT IF THERE IS SOMEBODY LOOKING AFTER THIS COMPLAINT AS I BELIEVE THAT THESE KIND OF COMPLAINTS DOESN'T WORK.

Husain Ali Naqvi

File Reference Number: DLH-Y000498-11

Application Date : 13-01

Applicant's Name: IZZAT ZEHRA

Company: Indian Passport
Country: India
State: Haryana

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