Indian Railways
NON RECEIPT OF PARCEL / VEHICLE

Dear sir,

MY COMPLAINT LODGED ON YOUR FORUM ON 18TH JUNE

I have booked my hero honda pleasure scooter/ Motorcycle registration no DL 85 an 6029 on 9th june by utkal kalinga express 18478 vide railway receipt number a- 0252790 amount paid rs 1088=00.Booking station - nizamudin booking destination - bilaspur

booked by wmt. Clerk- daulat.

I was suggested to travel in the same train as mandatory requirement of booking the motor cycle. I traveled in the same train & after reaching to bilaspur I requested railway authorities to unload my vehicle from the parcel van / Bogie. But it was opened very late & my vehicle was not unloaded.

Sir I have been continuously approaching bilaspur railway office

for the purpose but till date they have not been able to give proper response / Whereabouts / Delivery of the vehicle. I have been inquiring from cps mr. Deepak karanvey about the above shipment who has been never able to tell when I am going to get

delivery of the vehicle.

I feel helpless & am unable to find solution for it.

I shall request to kindly intervene into the matter & help me getting delivery of my parcel.

FURTHER IN CONTINUATION TO ABOVE--ON 25TH JUNE

PLEASE REFER TO OUR ABOVE COMPLAINT LODGED ON 18.06.11 WE DID NOT GET ANY RESPONSE FROM RAILWAY OFFICE BILASPUR. ON 19TH EVENING WE WERE TOLD THAT MY VEHICLE HAS BEEN RECEIVED ON 13TH JUNE. WHEREAS I HAVE BEEN CONTINUOUSLY PURSUING ON DAILY BASIS AND WAS ALWAYS TOLD THAT MY VEHICLE HAS STILL NOT ARRIVED.

ON 19TH WHEN I WAS TOLD THAT YOUR VEHICLE HAS ARRIVED YOU CAN COLLECT IT FROM BILASPUR OFFICE I WAS TOLD THAT DEM RAGE CHARGES OF RS 168/= PER DAY SHALL BE CHARGED EXTRA FROM DATE OF RECEIPT. I COLLECTED MY VEHICLE ON 21TH JUNE AND HAD TO PAY RS 1680=00 AS DEM RAGE CHARGES WITH NONE OF MY FAULT.

ON ONE HAND I HAVE RECEIVED MY VEHICLE AFTER TEN DAYS OF BOOKING WHEREAS IT WAS BOOKED & LOADED IN SAME TRAIN I WAS TRAVELLING .

I WILL REQUEST YOU TO KINDLY FORWARD MY COMPLAINT TO COMPETENT / CONCERNING OFFICES & SUGGEST THEM TO REFUND THE ABOVE LATE FEES / DEM RAGES CHARGED BY THEM. MY CELL NUMBER, ADDRESS, E MAIL ADDRESS ALL ARE WITH THEM WHY I WAS NOT INFORMED AS SOON AS MY VEHICLE ARRIVED / UNLOADED AT BILASPUR? I HAVE BEEN BADLY HARASSED WITH ATTITUDE / WORKING OF INDIAN RAILWAYS " MAHARATNA " OF THE NATION.

Company: Indian Railways
Country: India
State: Chhattisgarh
City: Bilaspur

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