AIR CONDITION
Poor customer service

Dear Sir,

1. We purchased a AC "K Series" Sl No 500072524091000831 from one of the authorized dealer named M/S PINKY RADIOS, S.C.O 369, Sector 35 B, Chandigarh, on 24 Sep 2009.

2. This AC was purchased for a server room, and it was cooling fine till last month. Since 03rd May 11 it has started giving problems viz it doesn't start, though the ventilators of the AC duct are swinging after giving power supply, sometimes it is blowing normal air due to said problem, this institution is facing hardship to maintain the Server.

3. The above mentioned vendor has been contacted at least 13 times telephonically before this complaint, but all in vain. The vendor has also given a complaint No 2591, stating that his service engineers will visit us on the next day, but no one has visited so far.

4. You are requested to look into the matter as early as possible and an early action is solicited.

Company: AIR CONDITION
Country: India
State: Chandigarh
City: Chandigarh

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