Bennett Property Management
Poor customer service
- 07-01-2012
- 176
Run, this was not a good experience for our family at all. Literally unacceptable I would never recommend anyone working with this management company. No compassion, no sénce of urgency, and poor customer service! The home was dirty when we toured it I asked if it would get cleaned and was told yes, when we moved in still dirty, I took plenty of pictures and gave to the mnmgt company as well. Almost impossible getting anything repaired no time is of the essence for them at all, I went without a working sink for months. At move in the back yard was dead and not taken care of we were told it would be prior to move in wrong again. We had a pond pump that went out called and called to get some one out, when they finally did come out they said nothing wrong, they actually looked at the fountain we bought in the front yard, not good communication at all from the property manager, no follow through, we had to call and call to get them back out. They get rent and dont really care about the tenants or the homeowners there managing for apparently. I have been receiving forclosure notices for over 2 months, we pay almost 1, 500.00 a month and there was no compassion for my family when they wanted us to show there home weekend after weekend. We have continually kept up this home as if it were our own in fact it looks better than it did before we were here, my hope for the next person check out the companies Before you Rent From Them, can t wait to be done with this. Now we have potential owner wanted to see the home, we were also told by bpm they were representing the homeowner WHAT A NIGHTMARE!
Company: Bennett Property Management
Country: India