Deals and You
Unethical Business Practices

I was a regular customer with DealsandYou.

Then in November, I bought Lakshadweep Cruise vouchers U1I91FX8R0 and 4MRTIGLS6E through the offer on your Website "www.dealsandyou.com", but the company Blue Ocean Cruises has failed to honor its commitments. Inspite of countless phone calls made to them and numerous reminders of letting them know that after getting their verbal confirmation we booked our flight tickets to reach Mumbai from Delhi and Bangalore, our workstations. Since the cruise date was nearing and when there was no further response from Blue Ocean Cruises regarding the Ship details, or any other necessary information on bookings, I sensed that I have been given a Fake deal through your company website.

I have been following up with your staff for several days rather from February and have sent several emails to Mr. Rajnish who alongwith other executives at your end have not responded to any of the emails or the phone calls.

I fail to understand why your staff dither to get any senior person on call when they themselves cannot solve any issues. As a standard answer either everyone is busy in meetings or out for lunch. Is there any concern or place for customers in your company?

This transaction was made by having full trust in Deals and You. Its the prime responsibility of Deals and You to check the antecedents of the companies its working with and tying up for sales. You cannot afford to cheat on your clients faith in you as a company.

The losses I have incurred by buying this deal is irrevocable by me. For your information now, as most of your staff already knows this, I run a famous academy. I have lost out not only monetarily because of cancelling all my appointments, my new business ventures have been wraped up, the contracts I could sign during those days have been taken away by my competitors as i had to inform them of my absence. I had to cancel all events, functions, seminars which were falling in those travelling and cruising days.

On top of it I had to go through the rigamarole of calling up first Blue Ocean Cruise, emailing them every second day, and then either trying to call or talking with staff at Deals and You who always commit a callback within 1 hour which is never done, later sending emails to Mr. Rajnish etc. who never take the matter seriously.

I have already gone through a lot of Humiliation and mental harassment but I have not yet got my refunds till now.

Kcalpana Bhushan

9810013717

9910056101

Company: Deals and You
Country: India
State: Uttar Pradesh
City: Gautam Buddha Nagar

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