Croma
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sabupaul
07-19-2012
254

Dear All

I bought a mobile and had given it last month for service at croma under extended warranty period (given on 20/5) still now i have not got it repaired .once they called me to collect it but to my surprise it was not repaired.at all... then i started making customer complaints but nothing is happening other than some calls from store and service area. Today i have registered my 11thcomplaint.details... 60 days over and counting...

1st complaint no:494514

2nd-495683

3rd-501129

4th-503613

5th-507214

6th-510698

7th-513567

8th-518805

9th-530826

10th-537641

11th-93732

gate pass no:6612

invoice no:147167834

On Sunday (15/7) i went to croma after getting a call to collect the phone after repair. To my surprise again the phone is not repaired. Croma keeps surprising me an i keep filing complaints. Hope there will be an end to this.