BSES
Not providing adequate service and using abusive language

Yesterday i lodge a complaint to BSES about my power failure around 9.00 AM, My complaint no. was 821 dated 18/06 at their helpline no.39999808. They assured us of recovery within 45 mins. But nothing happened, We used to remind them after every frequent hours till 3.00 PM. Then i lodge a complaint to Mayur Vihar Ph-2 complaint center @ 32960154. The executive (Mr. Moolchand) attending the call started using abusive language... like he told "" line man pehle gazipur dekhega aur phir tere ghar aayega''. Then i also argued but again he was saying "kya kar lega tu, aaja mere office dekh loonga tujhe"

I m just trying to say WHAT KIND OF A SERV ICE DOES BSES PROVIDE TO THEIR CONSUMERS, firstly they did not stick to their recovery time and secondly they were using abusive language.

kindly look into the matter, i will be glad for favourable action as soon as possible.

Thanking You

Ritesh kumar @ 9899286707

Company: BSES
Country: India
State: Delhi
City: East Delhi

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