BSNL
Excess Broadband Billing

Myself, Shuvajit Bharati, a BSNL customer. I have got an excessive bill for Apr may period against tel no.25657136 (Rs 5314/-). I registered broadband order on 31-3-10 at Panihati tel exchange. I got the bb service activated on 13-4-10 & through BSNL site I came to know that:(Following is the statement from the BSNL site)

Extension of Promotional scheme allowing “15 days Unlimited Free Download” to the New customers Registering their Broadband connection upto 15.04.2010.

• All the customers registering their new Broadband connection till 15th April under any BSNL Broadband Plan of up to 2Mbps speed (limited/unlimited) shall be provided unlimited free download at 2Mbps for first fifteen (15) days, irrespective of the speed of the plan applied for.

• The customers applying for Limited Plans shall not be charged for their download for first fifteen (15) days of activation of their Broadband connection and those applying for Unlimited Plans with download speed less than 2 Mbps shall get the benefit of increased download speed upto 2 Mbps.

Now the matter is bsnl has charged my download usage for 25-4-10 though my 15 days offer should end on 26-4-10.This is ridiculous.

When I contacted AOTR/Panihati I was suggested to pay the huge bill. What to do with BSNL??? I need the broadband service..

Company: BSNL
Country: India
State: West Bengal
City: North 24 Parganas

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