Subhiksha
Poor customer service

I have been getting my monthly grocery, etc. from Subhiksha, Powai, where the staff members were very cooperative in taking down the orders and delivering the items ordered by me within no time. However, I recently shifted my residence to Bhandup, but the store near to my residence does not any kind of customer service. Their telephone remains always engaged and when I visited their shop and gave a list of my requirements to be delivered at my home, they informed me that they can deliver the items only after 3-4 days. Even after 3-4 days when the delivery did not take place, I inquired the status and to my utter disappointment they informed me that the list which I gave them has been lost. The staff in this store does not care for their customers and I wonder the Subhiksha management can any one of them accountable for such lapses.

Company: Subhiksha
Country: India

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