AQUAGUARD WATER PURIFIER AG-CLASSIC COMPACT CATRIDGE MODEL SL.NO. 15928 WAS BOUGHT ON 08/02 AND SINCE THEN IN SERVICE AND MAINT.CONTRACT EVERY YEAR.
PRESENTLY UNDER 2 YEARS MAINT. AND SERVICE CONTRACT WITH EUREKA FORBES AND THE CONTRACT IS IN FORCE TILL 03/01 .
THE WATER PURIFIER WAS NOT FUNCTIONING PROPERLY IN LAST MONTH AND COMPLAINTS WERE LODGED TO ROURKELA OFFICE VIDE COMPLAINT.REGD. SL. NO. 216 DTD.15/10 ; NO. 117 DTD. 10/12 ; AND 131 DTD.12/12.
TILL DATE IT IS NOT EVEN ATTENDED AND NOW THE MACHINE HAS STOPPED WORKING.
MATTER WAS TAKEN UP WITH MR. PARIDA, INCHARGE OFFICER AT ROURKELA OFFICE BUT NO ACTION YET.UV RAYS COMING OUT FROM THE CHAMBER, KIDS AND OTHER MEMBERS ARE FORCED TO CONSUME THE TAP WATER, MAY BE A THREAT FOR HEALTH.
A BREACH OF SERVICE CONTRACT.
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