Faber hob
Poor quality

TO,

The Customer Service Department,

Faber Heatcraft Industries Ltd.,

Dear sirs,

Sub: Poor installation/quality of knobs of hob and subsequent problems.

On December 22nd I have purchased a FABER Hob model no. Fc- Glassy 910 Ltw and a Chimney. Recently, the hob was not working and all the operating knobs have come out. Hence, I made complaint by No. SD 1630 to Faber Service at Chennai. A service person came and checked the hob and said water has entered inside due to improper installation. When he opened the hob, I could find only a half rubber beeding and other half was not there. When questioned, he asked me back why did I not check it at the time of installation. I have demanded the beeding replacement and rectification of knobs. I expect immediate attention/rectification to my problems from Faber India.

R.MANOHARAN NAMBIAR

Company: Faber hob
Country: India
State: Tamil Nadu
City: Chennai

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