FERN & PETALS
DELIVERY OF ORDER BEFORE OCCASION

I HAVE OREDERD ON 4/9/10FOR DELIVERY OF FLOWERS & CAKES FOR DELIVERY ON 6/9/10 TO FERN & PETALS PUNJABI BAGH BUT THEY DELIVERED THE ORDER ONE DAY ADVANCE BEFORE BIRTHDAY AND ON COMPLAINING TO THEIR CALL CENTRE THEY SAID THAT WE HAV ENOT DELIVERED THE ORDER YOUR ORDER WIL BE DELIVERED AS USAUL ON 6/9/10 BUT IN FACT THEY DELIVERED THE SAME ONE DAY IN ADVNACE AND NOT ACCEPTED AS THIS WAS TOTTALY SHAMEFUL FOR THEM TO DELIVER THE ORDER BEFORE OCCASSION.AND ON 6/9/10 THEY AGAIN DELIVERED ONLY FLOWERS WITHOUT CAKE AND TADY BEAR (THSI WAS THE FULL ORDER) SO MANY MAILS SENT BUT THEY DONOT ACCEPTS AND CUSTOMER CARE TELLS TO GO TO PUNJABI BAGH OUTLET AND PUNJABI BAGH OUTLET SAYS THAT WE HAVE DLIEVERED FLOWERS AGAINWITH APPOLOGY LETTER SO WAHT SHOULD BE PENALTY FOR THIS AS AN ORDER BEING DELIVERED BEFORE OCCASION AND NOT EVEN REPLYING PERFECTLY.yoUR HELP IS REUIRED I HAVE HIS RECEIPT ALSO

Company: FERN & PETALS
Country: India
State: Delhi

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