Haier AC Model18AX
Service

One Technician named as Basudev Mondal sent by Haier, Kolkata, WB, Dealer Name- M/S Fairdeal, Santoshpur, Kolkata-700075 during installation after first purchase about 2-3 years back. The same Sri Basudev Mondal from Haier, Kolkata serviced my air conditioner in the last month and after that I found that the fixing clips for the front grill have been broken by Sri Mondal during service. After repeated persuation he did not attend to rectify the fault. I rang him up regularly during the last one month. But he did not attend to rectify the fault. His mobile no is -919231942063. I lodged a complaint with Haier and the complaint no is KOL103160015. It is also learnt that a sum of rupees around one thousand three hundred will be charged to change the grill since the fixing clips are not available loosely. For no fault of mine why should I pay the amount instead I would request you to arrange for rectification only by providing fixing clips and suspend Sri Mondal from service for such irregular activities.

Company: Haier AC Model18AX
Country: India

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