Rajnigandha
Packing defect and damaged item

During 2nd previous week, i have taken 2 packets of rajniganda 4m a retail shop, i am so confident of this product that without taking a look i used to open the packet to have the taste of the item . but on that when i have opened the packet, and without having a look i took it in the mouth, jst within 2-3 seconds, i threw it from my mouth, went to drink water, when i saw the product again, it was in fully redish colour, then i opened the second packet, it was in the same condition

i took both the pouch and went to the retaler to make a complaint, but he refused to do anything as the distributor has no return back policy

and he refused to do anything in that matter

it was so frustrating and i felt that i am cheated by a product that i trust

even its packing had some defect, which can be seen even now

many of the packets i have seen had abig scratch on the upper part of the packet which is allowing the air to enter the packet as such product suffers.

it might look as a complaint but it a suggestion for the betterment of the company

please look in the matter and take a action soon

amit

a trusted custome

Company: Rajnigandha
Country: India

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