Inderaprastha Gass Ltd, PNG Gass
LONG DELAY IN CONNECTION
- 03-21-2012
- 223
To,
The General Manager (Operation – PNG)
Inderaprastha Gass Limited,
Plot No. 4, Community Centre,
Sector-9, R K Puram,
New Delhi – 110066.
Subject: Connection of PNG at my residence Flat No. 976, Akshar Dham Apartment,
Sector -19, Pocket-3, Dwarka, New Delhi-110075.
Dear Sir,
This refer to my letter dated 1.9.11 sent to you by DTDC Courier on dated 1.9.11 regarding the above subject matter but I have not received your reply from your side.
I am very sorry to say you that no PNG connection was installed at my above subject address since last 21 months in spite of my various follow-up with customer care department through telephone, e-mail and even my personal visit to your office at Bhika Ji Cama Place and sector-9, R K Puram office.
I have deposited the Cheque No. 832201 dated 30.1.10 for Rs.6, 000/- vide your receipt no. 1817 dated 2.2.10 and registration no. 617267 and BP No. 4000080275 which was cleared from my account dated 3.5.10 but till date no connection was installed at my residence.
I have complained hundreds of time to customer care but no action was taken beside false assurance on installation of connection. I have lodged complaint with Reference ID: PRJ201143956 dated 14.7. 11 and received the SMS on dated 27.7.11 the your complaint is closed successfully without taking any action. I have again lodged complaint with Reference No. PRJ201172321 dated 14.9.11 and the same SMS received on dated 23.9.11 that your complaint closed successfully without taking any action. This is really the act of same full.
I hope that you will look into the matter and take action for installation of PNG connection at residence and oblige me.
Thanks & regards,
BALDEV S. BISHT
Flat No. 976, Akshar Dham Apartment.
Sector – 19, Pocket – 3. DWARKA,
NEW DELHI-110075.
Phone No. 011-28041936
Mobile No. 9958299492
Mail ID: baldevsinghbisht@googlemail.com
Company: Inderaprastha Gass Ltd, PNG Gass
Country: India
State: Delhi
City: South West Delhi