Kenstar Microwave
No proper information given at the time of purchase

Dear Sir,

I have purchase a microwave on 11th july and called up the customer care for a proper demo as the earlier demo was only for 2 mins as the engineer who came was busy also now the light of microwave was not working so i made a complaint againt it in the customer care the same day but this also has not been taken care and when they came today they said the bulb inside is fused so have to get it replaced and asked for s=ome charges why this information was not given earlier that the specific products will be chrgable atleast at the time of purchase the customer should be aware of the charges, also no proper manual was provided to me when i purchased the microwave so i am unable to use it till now no proper resolution is provided to me also when i asked them to provide me a written proof where in its mentioned which involves cost if replaced or which does not come under warranty they denied. Please help me to resolve this case as its urgent.

my conatct no is 9871562148

Name of the customer is ananta shrivastava

Company: Kenstar Microwave
Country: India
State: Haryana
City: Gurgaon

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