Air
Centrex service

pratap.singh
09-05-2011
305

Sir,

I am having Airtel Broadband connection no. 0124 – 4001575 name of Mr. Amit Dhawan, since last 3 to 2 month. Now from last one month the company is harassing me a lot because we have call many times in airtel customer care for activate my Centrex service (First request number 2596234 date on 20/Aug, Second request by call on 29/Aug number 3173782 and customer care executive give me SLA time, first 24/Aug but now my request in open status, second SLA time give by customer care after closed my first SLA, 31/Aug now today date is 5/Sep, status of my last request is open) on my broadband but service yet not activate. The company official always made an excuse that the Centrex service is activated on your broadband but now service still not activate. Unfortunately I have no proof to show them that I have not started any service.

Further I request you to activate my Centrex service on number 0124 4001575 as I require it very urgently and take necessary action.

Look forwarding to hearing from you soon.

Thanks

Regard

Pratap S Rana on behalf of Amit Dhawan