LG
FRIDGE stopped working after 15 days installed

I bought a refrigerator LG brand on 6th of oct. from Standard electric company Trichy. After about 15 days it stopped working. No cooling. Called up the stores from where we got the fridge. They gave contact number to LG toll free number1800 180 9999.they gave this number RNA121027083722.They said authorised LG service centre people will attend. Afterwards problem started--now human problem.clubbed with irritation that brand new fridge suddenly stopped working, calling these service guys every now and then to ensure they arrive home when there is no power cut to help me out of this problem was a menace. The people working in service finally came home on the 4th day evening 3.30pm told that oil has clogged up somewhere in the tube.someone else will come some day later with equipment, it might take a minimum of 2 hours work. Puzzled i called up centre when the immediate boss tells me that another guy will be there to attend in 2 or 3 days.i felt it was hell.called LG office in Delhi after 10 minutes she says gas has to refilled! in a brand new fridge??? the service person meanwhile treats me as if i am uneducated moron and even asks me to speak decently! he was cock sure it was nobody;s fault and the shop wont replace it also though only 15 days passed and it is in warranty period. God save us consumers from the anarchy of service people.isn't it an irony they call themselves service engineers.

Company: LG
Country: India

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