Airtel
Andom un-necessary deductions

On 7th Feb I recharged for my airtel prepaid with INR 395 INR 22 (STD pack) @ 6.45 PM . The immediate next morning @ about 7.05 AM, I had to make a very important business call, and to my utter surprise my account balance had been cut down to INR 5, which within an hour or two was brought down even more to 0.08 paise. I repeatedly filed innumerable complaints with the customer care people, visited the head office @ Dharampeth, Nagpur but they never ever reverted or refunded any of my money saying that I have used internet on my phone. I never ever use any internet services on my phone!!! Who on earth will use 4GB of data overnight. SICK!! after a week of sheer harassment, I had to give up and i re-recharged my account with INR 395 on 20th Feb @ about 7PM . And they strike me yet again @ 3.10 AM (what a stupidly odd time) with a random deduction of INR 30 in favor of airtel cricket fever which I have never on earth subscribed for.

Kindly get back to me with a solution for the same. I am really disappointed, rather furious over these airtel-ites.

My contact no. is 91-9503205099

Thanks and regards,

Vidhi Mishra

Company: Airtel
Country: India
State: Maharashtra

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