AIRTEL DIGITAL TV
Worst service and customer care

Although I saw internet flooded with complain against Airtel digital tv, but I thought to purchase the airtel digital tv keeping the hope that I will receive the better service.

I selected the Airtel New Value pack, 145 rs per month charges and first 3 months free subscription included in 1990 rupees. Leaving the economy pack, 200rs per month and first 5 months free subscription included in 1990 rupees.

I called and took the connection. Airtel's executive told me that I will get the connection in 1 day. But I got the connection only after 9-10 days. Then After 3 months I came to know that they cheated and internally selected the economy pack 200rs per month and only 3 months free subscription. They gave some Deepak Ghai, New delhi address rather than My name and my Agra address. Then after 3 month, when I was asked for payment of 220 rs, I came to know about their cheating. I called the customer care, and told them I should be asked for 145 tax amount rather than 200 tax amount. The executive told that now they can not do anything when the plan period has expired. I told them I can only know about what my plan is, only when I am asked for payment because neither they drop any email nor any physical mail to me. and Now I came to know. Their CSR told that they can not do anything and put the phone.

after much Harassament, I got my airtel DTV disconnected and get the connection from TATA sky and now I am satisfy with TATA SKY services.

My suggestion are NEVER BUY AIRTEL DIGITAL TV CONNECTION. THEY HAVE THE WORST CUSTOMER CARE AND SERVICES. DONT BELIVE ON THEIR LIE.

Company: AIRTEL DIGITAL TV
Country: India

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