Airtel
Deactivation of Ringtone Khazana

The Khazana Ringtone was offered to me in the month of August and Rs Thirty was deducted from my account, I tried to deactivate the Khazana Ringtone offer through SMS, talking to customer care on No.121, through e-mail, and personally meeting Airtel office at Kalkaji and Okhla Phase -I but again the amount was deducted in the month of September.

I carried out the all above mentioned exercise once again, on September 15 I received one e-mail from Airtel (REF 104169621370) stating that deactivation will be done with in 72 hours.

The same could only be deactivated when I personally visited the OKhla Phase-1 office personally last month.

Last week again Airtel has sent one SMS that Rs Thirty has been debited from my account for the Ringtone Khazana. My Telephone no is 9871485157. Can anyone help me to get rid of this Khazana Ringtone and Airtel from deducting Rs. Thirty every month from my account?

Company: Airtel
Country: India

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