MTNL
Broadband Speed

Since 1 Month i am using MTNL Broadband at home... i took a plan which is called TribUnlimited... with the download speed of 256 Kbps... i got the speed and worked fine for me but from last 6 days my download speed reduced to 30Kbps only... i made many complaint but they replied that this speed is ok in this plan... but in their website and adds you can see the minimum download speed is 256Kbps... my friend is using same connection with same plan his speed is coming 256Kbps download... but why they reduced my speed... still no action from MTNL yet... I am paying Rs. 1000 for the month & still not getting the speed... even their customer care guys dont have any resolution they just hang up the phone when i asked about my complaint and speed problem... from 1 month i was download on 256 Kbps and suddenly what happen... i want to complaint this to the higher ranked officer... coz MTNL guys dont know here how to maintain their systems.

Company: MTNL
Country: India

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