Airtel
Fraud billing

Airtel Fraud Billing.

I went to USA for business purpose for the duration of 1 Week. From USA through Dial91 i made calls to india. I made 21 calls in total. But im suprised to see airtel bill. they made charges for 34 calls each call costs 55 Rs. i talked to customer care so many times but the result, as everyone knows waste of time. Then i got the call histroy from Dial 91 with all the evidence i send it to appelate team for the justification. But the team replies with single line our billing is correct. I talked to the appelate representative subramni for about 20 min. I explanied my situation with complete evidence so many time. he also stand my the word " i understand your situation but our billing is correct" I fed up with is issue for the last 2 weeks.

Now i have to pay for all 34 calls whether i made it or not doesn't matter. since it is reflected in the bill i have to pay the bill.

Fuck off Airtel.

Company: Airtel
Country: India

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