Airtel
Undesirable balance deduction

Dear Service provider,

My mobile number is 9936597487. On 16-05-11 my balance is approximately Rs. 391 but very next day on 17-05-11 my remaining balance is 294.88 at 1 P.M. Whole amount is deducting with massage "you have been charged for % amount for using airtel live for %_ kb" in many instance. I have made call to customer care (121 & 198) many time but only two time I am able to talk with customer care executive Pooja, but she is also unabe to resolve my problem and cut the phone after that all the time system was busy.

I am using mobile office pack which is valid up to 27 may so there is no chance to use airtel live.

Please recredit my account and uninstal airtel live service.

Company: Airtel
Country: India
Site: www.airtel.in

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